The company responsible for the processing of your data under this Privacy Policy is:  

FUTURO LUCAS S.L.U. 

NIF: B54164124 

Address: Passeig de Gracia, 113 (08008) – Barcelona (Spain) 

Email: info@elpalauet.com 

Website: elpalauet.com 

Phone: +34 932 18 00 50 

Registered in the Mercantile Registry of BARCELONA, VOLUME: 46594, BOOK: 0, PAGE: 11, SHEET: B-524928, ENTRY: 24 

At FUTURO LUCAS S.L.U., we recognize the importance of protecting your personal information and are committed to processing it  responsibly and in compliance with data protection laws. 

This privacy policy aims to regulate all aspects related to the processing of data from various users who browse or provide their  personal data through the various forms available on the website. 

Personal Data 

Personal data is information that identifies you or makes you identifiable. Through the website, in the designated fields, we collect the  personal data that the user provides to us: name, surname, email, phone number, postal address, city, etc., as well as any other data  voluntarily provided through any of the social networks on which the user is registered. In this case, privacy will depend on the user’s  own configuration as well as the terms and conditions of the social network. 

Visiting the website does not imply that the user must provide any information about their personal data. However, if provided, the  data will be processed lawfully and in accordance with the principles and rights set out in GDPR 2016/679 of April 27, 2016, and  LOPDGDD 3/2018 of December 5. 

Purpose, Duration, and Legal Basis of the Processing: 

The data provided by the user will be processed for the following purposes: 

• To handle requests, inquiries, or petitions made by the user through the contact form on the website. We collect and  process the user’s personal data to process and manage their request, inquiry, or any other petition made through the form.  This data will be retained for the necessary time to fulfill the request and for the time legally established, with a minimum  duration of 3 years. 

The legal basis for the processing of data is the user’s consent, granted by selecting the checkbox accepting our privacy  policy before submitting the request. The user has the right to withdraw their consent at any time without affecting the  legality of the processing based on prior consent. 

• To improve the user’s experience while browsing the website. This data will be retained as long as the user does not  withdraw their consent to the processing by deleting the cookies and for the time legally established, with a minimum  duration of 3 years. 

The legal basis for improving the browsing experience is the user’s consent, granted by accepting the cookies. The user has  the right to withdraw their consent at any time without affecting the legality of the processing based on prior consent. 

• To manage our social networks and send information about our activities and products. This data will be retained as long  as the user does not withdraw their consent and for the legally established time, with a minimum duration of 3 years. 

The legal basis for managing our social networks and sending information is the user’s consent granted for this purpose. The  user has the right to withdraw their consent at any time without affecting the legality of the processing based on prior  consent. 

• To send communications, bulletins, or newsletters about products from FUTURO LUCAS S.L.U. Under the user’s consent,  we collect and process their personal data to send information about our products and services. This data will be retained as  long as the user does not withdraw their consent and for the legally established time, with a minimum duration of 3 years.

The legal basis for processing the data is the user’s consent, granted by selecting the checkbox accepting our privacy policy  before subscribing to the newsletter through the form enabled on the website. The user has the right to withdraw their  consent at any time without affecting the legality of the processing based on prior consent. 

• To manage and develop the user’s registration for events or activities organized by FUTURO LUCAS S.L.U. through the data  collected on the form enabled for this purpose on the website. This data will be retained for the duration of the event and  for the legally established time, with a minimum duration of 3 years. 

The legal basis for processing the data is the user’s consent through the completion of the participation form and by  selecting the checkbox accepting our privacy policy and the specific terms for the contest or draw. The user has the right to withdraw their consent at any time without affecting the legality of the processing based on prior consent. 

• To manage reservations and provide accommodation services at our establishment through our reservation form on the  website. The data provided will be retained while the contractual relationship exists between the parties, as well as for the legally established time, with a minimum duration of 3 years. 

The legal basis for managing the reservation made by the user through the web form is the execution of a contract in which  the interested party is involved. If the user does not provide their personal data, the reservation cannot be managed, and  the requested service cannot be provided. 

Transfer or Communication of Personal Data 

Your data will not be shared or transferred to third parties, unless there is a legal obligation or to companies within the group for  administrative and internal management purposes, acting as Data Processors. 

International Transfers 

At FUTURO LUCAS S.L.U., we process your data within the European Economic Area and, in general, contract service providers located  within the European Economic Area or in countries that have been declared as having an adequate level of protection. If we need to use service providers located outside the European Economic Area or in countries not declared as having an adequate  level of protection, we will ensure the security and legality of the processing through adequacy decisions, standard clauses, binding  corporate rules, exceptions, or any other instrument approved by the control authority that provides adequate guarantees for the  international transfer of data. 

Data Updates 

It is important for us to keep personal data updated, so the user must inform us of any changes. Otherwise, we are not responsible for  the accuracy of the data. 

The user guarantees that the personal data provided is truthful, ensuring that all the information corresponds to the real situation, is  up-to-date, and accurate, and agrees to communicate any modification. 

Data of Third Parties 

If the user provides data of third parties for any purpose to FUTURO LUCAS S.L.U., they guarantee that they have lawfully obtained  these data, have informed the affected parties in advance, obtained their consent, and that the information provided is accurate and  truthful. 

Mandatory Nature of the Information Provided 

All our forms have an asterisk (*) for mandatory fields. If the user does not provide these fields or does not check the privacy policy  acceptance box, the information will not be submitted. 

Rights of Data Subjects: 

You have the right to access your data and obtain confirmation of its processing, as well as a copy of the personal data being  processed. You have the right to update and request the rectification of inaccurate data or request the deletion of data that is no  longer necessary for the purposes for which it was collected. You can request a limitation on the processing of your data and object to  their processing by withdrawing your consent, as well as exercising the right to data portability. Likewise, you have the right not to be  subject to decisions based solely on the automated processing of your personal data. You can exercise your rights by contacting us at  info@futurolucas.com. 

If you believe your rights have not been properly addressed, you have the right to file a complaint with the Supervisory Authority at  www.aepd.es.

Processing Minors’ Data 

Those who provide data through the forms on this website and accept their processing declare to be over 14 years of age. Access and  use of the portal are prohibited for minors under that age. If the Controller detects that a minor under 14 has provided personal data,  we will cancel it. Parents or guardians can contact FUTURO LUCAS S.L.U. to block the account of minors under their responsibility who  have registered by falsifying their identity. 

Cookies 

A cookie is a small file that is downloaded and stored on the user’s computer when they access a website. Cookies allow the website,  among other things, to store and retrieve information about the user’s browsing habits or their device and depending on the  information they contain and how the device is used, they may be used to recognize the user. 

The user has the option to prevent the generation of cookies by selecting the appropriate option in their browser. More Information is  available in our Cookies Policy. 

Last update: 10/09/2024